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Something weird

Posted: Tue Apr 26, 2011 6:00 am
by Jrb3king
Not sure why but when I am in the second part of the snake cave, and go through the door way into the third part. It puts my phone in sleep mode or something. Only happens right there. Could be my phone.. I dunno

Re: Something weird

Posted: Sun May 01, 2011 5:54 pm
by Jrb3king
Ive also installed it on my other phone and still does it.. So I dunno whats up.. Has it happened to anyone else or has it been recreated.. Cuz It happens alot to me..

Re: Something weird

Posted: Sun May 01, 2011 8:04 pm
by lady black
Just to let you know people are reading your posts. Yes, that is weird! By the lack of replies over the last week, I would guess no-one else has this problem--I do not, for one. I think it would have been posted earlier if it was happening to many people. I am also guessing that the devs have not been able to reproduce it. Good luck!

Re: Something weird

Posted: Wed May 04, 2011 7:24 am
by sdevaney
Could you try uninstalling and reinstalling the app?

Re: Something weird

Posted: Wed May 04, 2011 8:15 am
by Johan
sdevaney wrote:Could you try uninstalling and reinstalling the app?
As he already have tried on two different phones I don't think that will help.

Jrb3king: Did you use the same save file on both phones? What happens if you start a new game and enter the cave?

Re: Something weird

Posted: Wed May 04, 2011 4:40 pm
by sdevaney
Johan wrote:
sdevaney wrote:Could you try uninstalling and reinstalling the app?
As he already have tried on two different phones I don't think that will help.

Jrb3king: Did you use the same save file on both phones? What happens if you start a new game and enter the cave?
The reason I suggested that is because I have personally installed the app on 4 phones (from 3 different manufacturers) and 1 tablet, ranging in OS version from 1.6 to 2.3 and have yet to come across this particular error. So when that is the case, it is always wise to start with the most basic of troubleshooting steps first to help develop a baseline of the error. Like when you call those tech support help lines and they ask really basic questions that many perceive as being 'dumb' or 'unnecessary'. There is actually some rational thinking behind it.

Do I particularly think that simply uninstalling and reinstalling will help? No, but it would be irresponsible of me to assume. And I have been wrong before.